We are aware of two service issues that are affecting sending new user invites and users getting multiple email event notification sends. The issues are under investigation by our engineering team.
by Clare, on Jun 7, 2023 5:20:50 PM
We are aware of two service issues that are affecting sending new user invites and users getting multiple email event notification sends. The issues are under investigation by our engineering team.
by Clare, on Jun 2, 2023 4:12:09 PM
Due to a service upgrade by one of our external service providers, Clare servers will be undergoing service maintenance between 8 P.M. EST on Friday, June 2nd through 8 P.M. EST on Sunday, June 4th, 2023.
by Clare, on Jun 1, 2023 9:54:20 AM
ClareOne Driver v1.5.8 has been released for use with Control4 systems. Release notes for this driver can be located HERE.
by Clare, on Apr 21, 2023 10:02:30 AM
A new update is available for the ClareVision App that focuses on improving performance and stability, as well as other minor bug resolutions. The update has been made available for both iOS and Android devices.
by Clare, on Apr 18, 2023 10:07:51 AM
In this release, you will find enhancements that improve the overall usability, performance, and security of ClareOne, ClareHome App, and FusionPro. Additionally, we have introduced new capabilities and drivers. The update also features new market enablers for property managers and small businesses with the release of the Rapid Move-in/Move-out process, allowing them to pursue additional business opportunities. Read below to learn more.
by Clare, on Apr 18, 2023 10:02:06 AM
The LTE activation process for the ClareOne Panel has been changed with the latest update, version 9.5.4 released in April 2023. After this update, all LTE activation must be initiated in FusionPro. The purpose of this bulletin is to describe how the new process works.
by Clare, on Apr 17, 2023 4:59:49 PM
FusionPro is scheduled to go down for a scheduled update on 04/18/2023 around Noon time EST as part of our major software release. The outage is expected to last for approximately 15 minutes.
by Clare, on Mar 24, 2023 9:30:31 AM
A new update has been released for all ClareVision Performance and Color at Night Series cameras. The update significantly enhances Smart Event detection, adds SDDP support for specific camera models, and improves daylight savings time (DST) when viewing camera live feeds and event playbacks.
by Clare, on Mar 6, 2023 2:27:48 PM
A new update has been released for ClareOne. Please see the full release notes here.
by Clare, on Mar 6, 2023 2:25:24 PM
We have recently released a minor software update for all ClareOne systems. This update is designed to lay the groundwork for future software features, as well as preparing for the release of Luma Surveillance X20 series of cameras and NVRs to be used with ClareOne.
