Dealer Dashboard

Important Notice:
Honeywell will be performing follow-up maintenance to the Total Connect Comfort (TCC) platform on 8/7. This will result in an up to 4 hour outage window (12AM Eastern to 4AM Eastern). During this period, all TCC functionality will be unavailable. Physical thermostats will continue to function normally. This will impact all TCC thermostats and the Round Smart Thermostat. This will not impact other Honeywell Home thermostats (T5/T6/T9/T10/D6) or devices (e.g., Water Leak Detector).

Notifications will be sent during the maintenance windows as well as if there is any change in plan as soon as possible.

ClareOne Wins CE Pro's Best Product Award 2019!

Dealer News

Press Release: Clare Hires Industry Veteran Gene Marks
01/14/2020 @ 10:30 A.M. EST
As one of the most impactful faces in the security industry, Gene Marks joins the Clare team to assist in propelling the ClareOne security and smart home solution to market. Learn More >

Clare Holiday Hours
12/19/2019 @ 2:00 P.M. EST
Our office will be closed for the holidays. Please view our operating hours during the holidays. We would like to wish you a wonderful and fun-filled season! Learn More >

ClareCare support hours are changing
11/22/2019 @ 11:00 A.M. EST
The ClareCare homeowner support hours are changing. New hours are: Monday through Friday - 8:00 A.M. to 8:00 P.M. EST Learn More >

Technical Information

ClareHome iOS App v6.2.3 Release Notes
10/21/2019 @ 11:00 A.M. EST
The ClareHome iOS app v6.2.3 release notes address minor updates for iOS 13 and minor ClareHome issues. Learn More >

Clare Controls Install Assist App iOS v1.4.3 Release Notes
10/21/2019 @ 11:00 A.M. EST
The Clare Controls Install Assist app v.4.3 release notes address minor updates for iOS13 compatibility. Learn More >

IMPORTANT NOTICE: Honeywell TCC Thermostats
09/27/2019 @ 4:00 P.M. EST
Honeywell TCC thermostats may appear offline and non-functional until homeowners accept the new End User Licence Agreement in their Honeywell account. Learn More >