--- title: Action Required - Sonos Software Update description: Sonos is releasing a major new update that has the potential to break streaming services. Your action in the ClareHome App is required! image: https://www.clarecontrols.com/hubfs/sonos_update_v2.jpg --- [Partner Dashboard](https://www.clarecontrols.com/dealer-dashboard)     [Help Center](https://www.clarecontrols.com/helpcenter)     [Support](https://www.clarecontrols.com/contact)      [![Clare-Colored-Logo_350px](https://www.clarecontrols.com/hs-fs/hubfs/logos/Clare-Colored-Logo_350px.png?width=135&name=Clare-Colored-Logo_350px.png)](https://www.clarecontrols.com/) # Learn Home Automation and Security ### Action Required - Sonos Software Update by [Clare Controls](https://www.clarecontrols.com/learn/author/clare-controls), on Jan 24, 2018 9:53:17 AM ![sonos_update_v2.jpg](https://www.clarecontrols.com/hs-fs/hubfs/sonos_update_v2.jpg?width=320&name=sonos_update_v2.jpg) **IF YOU HAVE SONOS - YOUR ACTION IS REQUIRED **SONOS HAS RELEASED A MAJOR UPDATE You may have heard that Sonos has just released a major update to make their music platform more scalable and sustainable.   The new update has the potential to break viewing and playing select music streaming services on all 3rd-party control systems such as Clare. **Your Action is Required:** Clare urges all users who currently use Sonos with Clare to verify their streaming services at this time; BEFORE the Sonos software is updated. 1. Open the ClareHome App 2. Select your Sonos Speaker icon 3. Tap the left service's menu button to open your music providers 4. Play music from one of your preferred music services to verify functionality --- The following features will continue to function through the ClareHome App: - Playback controls such as Play, Pause, Stop, etc - Volume Controls - Room Grouping - View and Play Playlists - View Music Queue - View Album Artwork All music services will continue to work through the Sonos App. Clare is currently working with Sonos directly to update our integration. We hope to know more in the following months. Clare thanks all of our partners and dealers for their continuous support and we're committed to servicing our customers with the best possible experience. --- Have questions? **ClareCare Homeowner Support:** US: [941.315.2273 ](tel:941.328.3991)CA: [844.360.4816 ](tel:844.360.4816)[help@clarecontrols.com](mailto:help@clarecontrols.com) *Monday-Friday: 8AM to 10PM EST Saturday: 10AM to 7PM EST* [![Clare Thermostat](https://no-cache.hubspot.com/cta/default/2972898/6610b1f9-3bbc-4cf9-bbdb-2172d7eb08ec.png)](https://cta-redirect.hubspot.com/cta/redirect/2972898/6610b1f9-3bbc-4cf9-bbdb-2172d7eb08ec) Topics: [smart home automation](https://www.clarecontrols.com/learn/topic/smart-home-automation) [clarehome update](https://www.clarecontrols.com/learn/topic/clarehome-update) [sonos](https://www.clarecontrols.com/learn/topic/sonos) [clarehome](https://www.clarecontrols.com/learn/topic/clarehome) - [Tweet](https://twitter.com/share) ### Subscribe to Dealer News ### Recent Posts ### Posts by Topic - [smart home automation (17)](https://www.clarecontrols.com/learn/topic/smart-home-automation) - [clarehome app (8)](https://www.clarecontrols.com/learn/topic/clarehome-app) - [home security (8)](https://www.clarecontrols.com/learn/topic/home-security) - [about clare controls (5)](https://www.clarecontrols.com/learn/topic/about-clare-controls) - [clarehome (4)](https://www.clarecontrols.com/learn/topic/clarehome) - [clarehome update (4)](https://www.clarecontrols.com/learn/topic/clarehome-update) - [important notice (3)](https://www.clarecontrols.com/learn/topic/important-notice) - [smart home (3)](https://www.clarecontrols.com/learn/topic/smart-home) - [Security (2)](https://www.clarecontrols.com/learn/topic/security) - [clarehome v6.0 (2)](https://www.clarecontrols.com/learn/topic/clarehome-v6-0) - [flood detection (2)](https://www.clarecontrols.com/learn/topic/flood-detection) - [honeywell (2)](https://www.clarecontrols.com/learn/topic/honeywell) - [Amazon Alexa (1)](https://www.clarecontrols.com/learn/topic/amazon-alexa) - [app guide (1)](https://www.clarecontrols.com/learn/topic/app-guide) - [app hacks (1)](https://www.clarecontrols.com/learn/topic/app-hacks) - [best real home automation system (1)](https://www.clarecontrols.com/learn/topic/best-real-home-automation-system) - [best smart home system (1)](https://www.clarecontrols.com/learn/topic/best-smart-home-system) - [bug (1)](https://www.clarecontrols.com/learn/topic/bug) - [chamberlain (1)](https://www.clarecontrols.com/learn/topic/chamberlain) - [clare voice control (1)](https://www.clarecontrols.com/learn/topic/clare-voice-control) - [clarecare (1)](https://www.clarecontrols.com/learn/topic/clarecare) - [clarevision plus (1)](https://www.clarecontrols.com/learn/topic/clarevision-plus) - [cube camera (1)](https://www.clarecontrols.com/learn/topic/cube-camera) - [dockables (1)](https://www.clarecontrols.com/learn/topic/dockables) - [easy smart home system (1)](https://www.clarecontrols.com/learn/topic/easy-smart-home-system) - [echo dot smart home (1)](https://www.clarecontrols.com/learn/topic/echo-dot-smart-home) - [entertainment and relaxation (1)](https://www.clarecontrols.com/learn/topic/entertainment-and-relaxation) - [expand your smart home (1)](https://www.clarecontrols.com/learn/topic/expand-your-smart-home) - [fixed lens cameras (1)](https://www.clarecontrols.com/learn/topic/fixed-lens-cameras) - [happy thanksgiving (1)](https://www.clarecontrols.com/learn/topic/happy-thanksgiving) - [heos (1)](https://www.clarecontrols.com/learn/topic/heos) - [heos by denon (1)](https://www.clarecontrols.com/learn/topic/heos-by-denon) - [holiday (1)](https://www.clarecontrols.com/learn/topic/holiday) - [how to (1)](https://www.clarecontrols.com/learn/topic/how-to) - [how to add alexa (1)](https://www.clarecontrols.com/learn/topic/how-to-add-alexa) - [indoor camera (1)](https://www.clarecontrols.com/learn/topic/indoor-camera) - [multiple users (1)](https://www.clarecontrols.com/learn/topic/multiple-users) - [myclarehome (1)](https://www.clarecontrols.com/learn/topic/myclarehome) - [myq integration (1)](https://www.clarecontrols.com/learn/topic/myq-integration) - [nanny cam (1)](https://www.clarecontrols.com/learn/topic/nanny-cam) - [promotion (1)](https://www.clarecontrols.com/learn/topic/promotion) - [smart home automation of the future (1)](https://www.clarecontrols.com/learn/topic/smart-home-automation-of-the-future) - [sonos (1)](https://www.clarecontrols.com/learn/topic/sonos) - [thermostats (1)](https://www.clarecontrols.com/learn/topic/thermostats) - [top 2018 smart home automation system (1)](https://www.clarecontrols.com/learn/topic/top-2018-smart-home-automation-system) - [update (1)](https://www.clarecontrols.com/learn/topic/update) - [v5.5.5 update (1)](https://www.clarecontrols.com/learn/topic/v5-5-5-update) - [what is smart home automation (1)](https://www.clarecontrols.com/learn/topic/what-is-smart-home-automation) [see all](https://www.clarecontrols.com/learn/sonos-update#) ### Blog Archive - [April 2017 (4)](https://www.clarecontrols.com/learn/archive/2017/04) - [July 2020 (3)](https://www.clarecontrols.com/learn/archive/2020/07) - [January 2018 (2)](https://www.clarecontrols.com/learn/archive/2018/01) - [March 2018 (2)](https://www.clarecontrols.com/learn/archive/2018/03) - [June 2018 (2)](https://www.clarecontrols.com/learn/archive/2018/06) - [August 2018 (2)](https://www.clarecontrols.com/learn/archive/2018/08) - [August 2017 (1)](https://www.clarecontrols.com/learn/archive/2017/08) - [September 2017 (1)](https://www.clarecontrols.com/learn/archive/2017/09) - [February 2018 (1)](https://www.clarecontrols.com/learn/archive/2018/02) - [April 2018 (1)](https://www.clarecontrols.com/learn/archive/2018/04) - [May 2018 (1)](https://www.clarecontrols.com/learn/archive/2018/05) - [January 2019 (1)](https://www.clarecontrols.com/learn/archive/2019/01) - [April 2019 (1)](https://www.clarecontrols.com/learn/archive/2019/04) - [September 2019 (1)](https://www.clarecontrols.com/learn/archive/2019/09) - [November 2019 (1)](https://www.clarecontrols.com/learn/archive/2019/11) - [June 2023 (1)](https://www.clarecontrols.com/learn/archive/2023/06) - [August 2023 (1)](https://www.clarecontrols.com/learn/archive/2023/08) - [February 2024 (1)](https://www.clarecontrols.com/learn/archive/2024/02) [see all](https://www.clarecontrols.com/learn/sonos-update#) ![Blue-Footer-1.png](https://www.clarecontrols.com/hs-fs/hubfs/Blue-Footer-1.png?width=1700&name=Blue-Footer-1.png "Blue-Footer-1.png")   [Learn Solutions](https://www.clarecontrols.com/security-access) [Products](https://www.snapav.com/shop/en/snapav/clare) [FAQ](https://www.clarecontrols.com/frequently-asked-questions) [Partners](https://www.clarecontrols.com/dealer) [Builders](https://www.clarecontrols.com/builder) [Help Center](https://www.clarecontrols.com/helpcenter) [Dealer Dashboard](https://www.clarecontrols.com/dealer-dashboard) [About Us](https://www.clarecontrols.com/about-clare) [Careers](https://snapone.com/careers/) [Contact](https://www.clarecontrols.com/contact)   [![Facebook](https://www.clarecontrols.com/hs-fs/hubfs/Facebook-Icon-1.png?noresize&width=27&name=Facebook-Icon-1.png "Facebook")](https://www.facebook.com/clarecontrols) [![Twitter](https://www.clarecontrols.com/hs-fs/hubfs/Twitter-Icon.png?noresize&width=27&name=Twitter-Icon.png "Twitter")](https://twitter.com/clarecontrols) [![LinkedIn](https://www.clarecontrols.com/hs-fs/hubfs/LinkedIn-Icon.png?noresize&width=27&name=LinkedIn-Icon.png "LinkedIn")](https://www.linkedin.com/company/clare-controls) [![YouTube](https://www.clarecontrols.com/hs-fs/hubfs/Youtube-Icon.png?noresize&width=27&name=Youtube-Icon.png "YouTube")](https://www.youtube.com/user/clarecontrolsvideos) [![Google Play](https://www.clarecontrols.com/hs-fs/hubfs/GooglePlay-Icon.png?noresize&width=27&name=GooglePlay-Icon.png "Google Play")](https://play.google.com/store/apps/details?id=com.clarecontrols.kraken&hl=en_US) [![iTunes](https://www.clarecontrols.com/hs-fs/hubfs/AppStore-Icon.png?noresize&width=27&name=AppStore-Icon.png "iTunes")](https://apps.apple.com/us/app/clarehome/id545640364) © Snap One, LLC dba Clare Controls [Privacy Policy](https://www.snapone.com/privacy/privacy-policy) | [Legal Resources](https://snapone.com/legal/) | [Warranty](https://www.clarecontrols.com/warranty/)