IF YOU HAVE SONOS - YOUR ACTION IS REQUIRED
SONOS HAS RELEASED A MAJOR UPDATE
You may have heard that Sonos has just released a major update to make their music platform more scalable and sustainable.
The new update has the potential to break viewing and playing select music streaming services on all 3rd-party control systems such as Clare.
Your Action is Required: Clare urges all users who currently use Sonos with Clare to verify their streaming services at this time; BEFORE the Sonos software is updated.
- Open the ClareHome App
- Select your Sonos Speaker icon
- Tap the left service's menu button to open your music providers
- Play music from one of your preferred music services to verify functionality
The following features will continue to function through the ClareHome App:
- Playback controls such as Play, Pause, Stop, etc
- Volume Controls
- Room Grouping
- View and Play Playlists
- View Music Queue
- View Album Artwork
All music services will continue to work through the Sonos App.
Clare is currently working with Sonos directly to update our integration. We hope to know more in the following months. Clare thanks all of our partners and dealers for their continuous support and we're committed to servicing our customers with the best possible experience.
Have questions?
ClareCare Homeowner Support:
US: 941.315.2273
CA: 844.360.4816
help@clarecontrols.com
Monday-Friday: 8AM to 10PM EST
Saturday: 10AM to 7PM EST
