End of Support Notification for Clare CLIQ.mini and CLIQ.host
Effective Date: August 1, 2025
This notice serves as an official communication regarding the upcoming end of technical and sales support for the Clare CLIQ.mini and CLIQ.host platforms.
As previously announced, the Clare CLIQ.mini and CLIQ.host products reached End of Life (EOL) status in July 2021. In line with our product lifecycle policy, we’ve continued to offer limited support beyond the initial End-of-Life (EOL) announcement. However, we are now moving into the final phase, and support for these products will officially conclude.
Effective August 1, 2025, Snap One will officially end all remaining technical and sales support for the CLIQ.mini and CLIQ.host platforms. This includes:
- Technical support through phone, email, or other channels
- Troubleshooting assistance
- Software updates, patches, or firmware releases
- Backend service support related to the CLIQ.mini and CLIQ.host platforms
Please note: While support is ending, the CLIQ.mini and CLIQ.host platforms are expected to continue operating in their current state. However, they will do so without any ongoing maintenance or assistance from Clare.
We strongly encourage our Partners to evaluate their current deployments and consider migrating customers to other supported solutions like First Alert Pro Series to ensure continued reliability and access to updates.
We appreciate your understanding and cooperation as we complete the formal sunset of this legacy technology. For questions regarding alternative solutions or product migration, please contact your account representative or reach out to our sales team.
Thank you for your continued partnership.