Clare Winter Update: Now Available

To kick off this new year, we have releasing an important update that improves performance, adds several new features designed to enhance the the end user and dealer experience, added several FusionPro improvements, as well as introducing new drivers and integrations for shade controls, door locks, and lighting, as well as several important bug fixes.

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New Product Announcement:

ClareOne High/Low Temperature Sensor

This update additionally includes support for the upcoming ClareOne High/Low Temperature Sensor (CLR-C1-HLT). The sensor is designed to alert once a high (100° F) and/or low temperature (40° F) threshold is exceeded. The sensor includes support for supervisory, tamper, and low battery alerts.

Related Articles:

ClareOne High/Low Temperature Sensor Datasheet

ClareOne High/Low Temperature Sensor Installation Sheet

Redesigned ClareOne Pulldown Menu:
The pulldown menu in the ClareOne Panel has been updated to provide more information on the Wi-Fi connection signal strength, LTE connection status, as well as simplifying access to settings such as global voice and chime control, volume, and screen brightness.

Custom Voice Functions:
The ClareOne panel now supports custom voice annunciations. You can now name a zone from the panel through an easy-to-use on-screen keyboard and the ClareOne panel will automatically update with the proper audio file for that zone name. Look for other custom voice annunciation features in future releases.

Enhanced End User Settings:
Based on dealer feedback, we have expanded End-User panel configuration settings. Users can now configure voice settings, chime settings, perform sound tests, see sensor signal strength, and update new custom voice files.

Improved Emergency Page:
We have improved the Emergency page to include additional information for the user explaining precisely what will happen when an emergency button is pressed based on the configured panel settings.

Multilanguage Support:
Multilanguage support is expanded in this release with Canadian French and Spanish support in the ClareOne panel and the Auxiliary Touchpanel. Additionally, custom voice annunciations are also supported in Multilanguage.

Stealthy Silent Panic Alarms:
Silent panic alarms are now truly silent. In the event that a panic alarm is activated, no audible or visual indication will be displayed on the ClareOne Panel.

Improved Siren Alerts:
We have improved Siren Alert logic. The siren will now sound an alarm even after it had previously timed out if another sensor is tripped.

• If an alarm siren times out, the siren will sound again if another zone is tripped.
• The ClareOne panel will sound a siren for each alarm tripped while in alarm state.

 

Change Primary Users:
Company administrators can now change the primary user for an account in FusionPro. This will allow setting up new primary and secondary users, emergency contacts, and updating the monitoring services if monitoring is active.

Export Account Details as PDF:
We have added the ability to export a PDF summary of the customers account which will include all relevant information the dealer will need when setting up monitoring with a central station.

'Add Device' Auto-discovery Control:
We have added the ability to turn on and off the auto-discovery feature for supported auto-discovery devices. When adding a new device, you will now be presented with the option to enable auto-discovery for this device type.

• Sonos
• Heos
• Deako
• Aprilaire
• Lutron Caseta and RA2 Select Shades
• Phillips Hue

Camera Setup:
Cameras can now be added using the IP address in addition to auto-discovery.

General Improvements:
We have added a couple of general improvements to make our dealers lives easier when working in FusionPro. This includes:

• Combining Line Card field and Receiver Number into a single field.
• Added a selection list for quickly viewing all accounts under a specific sub-dealer.
• Changed the style and name of the Alarm Reporting Number field to Central Station.

 

View Device Drivers and Integrations Database

New Supported Shade Drivers:
We have added support for seven different shade brands, allowing users to control the open and close status, vane tilt, and even back panels. The shade control tiles have also been redesigned to not only show the new controls, but also display a unique "outdoor view" graphic that will change based on the time of day. Users can include their shades in custom scenes, schedules, and automations. Here is a list of all new supported shades:

• Hunter Douglas - PowerView
• Rollease Acmeda - Automate Pulse 2
• Rowley Company - R-TEC Automation
• Shade Store - Wireless Link
• Budget Blinds - Smart Home Collection
• Timber Blinds - Otto 2
• Lutron Shades - Sivoia

New Supported Door Lock Drivers:
Haven Connect (Z-Wave version) is now supported, allowing you to control your home access remotely, as well as include the door lock as part of your scene, schedule, automation, or set up custom notifications.

• HAVEN - Connect (Z-Wave)

New Supported Lighting Drivers:
By popular demand, Phillips Hue and Lutron Caseta and RA2 lighting is now supported by ClareOne. Adjust your lighting automatically with the use of automations or scenes to set the perfect ambiance. Or create a custom schedule to make sure the lights are out by the time your family goes to sleep.

• Phillips Hue (White lights only - Color in future update)
• Lutron - Caseta and RA2 Select
  
  

• Added significant reliability improvements, including automatic recovery from unresponsive panels/lockups.
• Made improvements to ClareHome App sign-in and connectivity.

 

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Resolved Issues and Engineering Notes

 

Last Updated: 12/29/2021