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      ClareVision Cameras Quick Start Guide

      Last Modified 07/08/21

      Introduction

      The ClareVision camera line includes Value, Performance, and Varifocal series cameras which are available in bullet, dome, and turret forms. This guide covers the setup process for using these cameras standalone with only the ClareVision App and how to add them to work with the ClareOne Panel and ClareHome App.

      FAQ's, Best Practices, and How-To's:

      How can I fix streaming issues when viewing a camera feed in the ClareVision App?

      What video encoding does the ClareOne Panel or Control4 system support?

      How do I configure Smart Events like humanoid detection?

      How do I set up Cloud Storage for ClareVision cameras?

      Understanding Recording Schedules vs. Arming Schedules on ClareVision Cameras

      Part 1 of 3: ClareVision Camera Setup:

       
      1.  Download the IP Search Tool HERE to your computer and launch the program. 
       
      IP_Search_Tool
       
      2. Ensure your computer is connected to the same network as the cameras to discover all the cameras available on the network.
       
      3. Copy the IP Address of the camera you would like to start configuring and paste it into your web browser to open the camera console. (We highly recommend you use Internet Explorer for optimal performance).
       
      IP_Search_Tool_Select
      4.  Enter default camera username (Default: admin) and password (First six characters of the UUID/SN found on the rear of the camera or Installation Manual sticker).
       
      NOTE: The password is case sensitive.
       
      Camera_Console
       
       5.  You will be prompted to change the default password. Please have the primary user change the password and write it down on the back of the Installation Manual that came with the camera. Leave this manual with the primary user for future technical servicing.
       
      Login_Reset
       
      6.  Have the user select and input their security questions for password recovery. We also recommend that the password reset key be downloaded and emailed to the primary user for safe keeping in the event that the password and security reset answers are lost.
       
      NOTE: You should now be able to log into the camera web console which gives you access to all advanced camera configuration settings. Here you can adjust motion detection settings, storage, smart events (Performance Series cameras), and more. For a complete breakdown of these settings and to view the complete User Manual, please click HERE.
       
      7.  Once you have configured advanced settings for the camera to fit the projects needs. please click "Save".
       
      8.  Repeat steps 3-7 for all cameras that are to be configured.
       
      Next we will set up the cameras to work in the ClareVision App.

      Part 2 of 3: ClareVision Account Creation and Camera Inclusion:

       
      Google_Play_Icon  Apple_Store_Icon
       
      1.  Download and install the ClareVision App on the desired iOS or Android device that will be used to access the video live feed and settings.

      2.  Ensure the device is connected to the same network as the cameras.
       
      4.  Tap the "+" icon on the home screen to begin the camera inclusion process.

      NOTE: If setting up the cameras to work with an NVR, please follow the Quick Start Guide steps outlined HERE.
       
      Start_Setup
        
      5.  Select "Cameras" if adding a camera or "NVR" if adding a Network Video Recorder.
       
      Select_Camera
       
       6.  Select from the available options:
      "The device is not on the network"
      "The device is on the network"

      Choose_Network
       
      7.  The app will search the network for all compatible cameras and display a list of found cameras.
       
      8.  Select the desired camera from the list by matching the UUID/SN.
       
      Select_Camera_Lists
       
      9.  Input the username (Default: admin) and have the customer input their newly created password for each camera that is to be added.
       
      Enter_Camera_Details
       
      10.  Update the Device Name as needed.
       
      11.  Tap "Done".
       
      12.  Check each camera to make sure it has the latest firmware by opening each camera feed.
       
      Open_Camera_Feed
       
      13.  Repeat steps 4-12 for all the cameras that are to be added in the ClareVision App.


      Cameras can now be accessed using the ClareVision App and will work Standalone. Camera setup for standalone use is now complete. Please follow the next step if you would like to integrate the cameras to work with the ClareOne Panel and ClareHome App.

      Part 3 of 3: (Optional) Setting up ClareVision for use with ClareOne Panel and ClareHome App


      1.  Navigate to FusionPro and access the customers account.
       
      2.  Select the "Devices" tab.
       
      3.  Tap "Add Devices".
       
      FusionPro_Camera_Setup

      4.  Select "Cameras" from the list.
       
      FusionPro_Select_Cameras
      5.  FusionPro will search the network for compatible cameras and display a list of all available cameras found.

      6.  Add a check mark next to your desired camera and input the default username "admin".
       
      FusionPro_Select_Desired_Camera
       
      7.  Have the customer input their newly created password for each camera into the password field under the Required Info screen.
       
      NOTE: If you check more than one camera on the discovered list of cameras - you must ensure they all are using same password for them to be added all at once. If the cameras are using a different password, you must add them individually.

      NOTE: You can access the camera Web console by tapping "Configure Devices" under each device name. The web console will offer additional advanced configuration settings for each camera. You must be connected to the local network to access these settings.
       
      FusionPro_Input_Username_Password
       
      Each cameras live feed can now be access in the ClareOne Panel and ClareHome App. For steps on how to add the camera tiles to the ClareOne Panel or ClareHome App, please follow:

       

      Adding camera tiles to ClareOne Panel and ClareHome App:


      1.  Tap on any free tile on the ClareOne or ClareHome Favorites screen to bring up the device list.

      2.  Select "CCTV" from the list.

      3.  Tap "+ add" next to the desired camera.

      4. Repeat steps 1-3 for all desired cameras.
      Live video feeds can be accessed by tapping on any camera tile.
       

      Devices Covered

      The list of cameras covered by this Quick Start Guide are as follows:

      Model Number

      Camera Name

      CLR-V100-2T36(B/W)

      ClareVision 2MP IP Turret Camera, 3.6MM lens, 16GB SD Card, (Black/White)

      CLR-V100-2B36(B/W)

      ClareVision 2MP IP Bullet Camera, 3.6MM lens, 16GB SD Card, (Black/White)

      CLR-V100-4B36(B/W)

      ClareVision 4MP IP Bullet Camera, 3.6MM lens, 32GB SD Card, (Black/White)

      CLR-V100-4T36(B/W)

      ClareVision 4MP IP Turret Camera, 3.6MM lens, 32GB SD Card, (Black/White)

      CLR-V200-4T28(B/W)

      ClareVision 4MP IP Turret Camera, 2.8MM lens, 32GB SD Card, Starlight, WDR, (Black/White)

      CLR-V200-4B28(B/W)

      ClareVision 4MP IP Bullet Camera, 2.8MM lens, 32GB SD Card, Starlight, WDR, (Black/White)

      CLR-V200-4D28(B/W)

      ClareVision 4MP IP Dome Camera, 2.8MM lens, 32GB SD Card, Starlight, WDR, (Black/White)

      CLR-V200-8D28(B/W)

      ClareVision 8MP IP Dome Camera, 2.8MM lens, Starlight, WDR, (Black/White)

      CLR-V200-8B28(B/W)

      ClareVision 8MP IP Bullet Camera, 2.8MM lens, Starlight, WDR, (Black/White)

      CLR-V200-8T28(B/W)

      ClareVision 8MP IP Turret Camera, 2.8MM lens, Starlight, WDR, (Black/White)

      CLR-V200-4DVF(B/W)

      ClareVision 4MP Motorized Varifocal IP Dome Camera, 2.7-13.5mm, Starlight, WDR, (Black/White)

      CLR-V200-4TVF(B/W)

      ClareVision 4MP Motorized Varifocal IP Turret Camera, 2.7-13.5mm, Starlight, WDR, (Black/White)

      CLR-V200-4BVF(B/W)

      ClareVision 4MP Motorized Varifocal IP Bullet Camera, 2.7-13.5mm, Starlight, WDR, 60M IR, (Black/White)