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      Tech Bulletin: ClareOne Panel Auto Arm Stay

      Overview

      Auto Arm Stay Arming is a protective feature that prevents false alarms by reverting the system to Arm Stay mode if it believes that someone is still inside the building when the system has been set to Arm Away.

      When a user sets their system to Arm Away, the assumption is that nobody remains inside the building. If an interior sensor is activated in this arming state, an immediate alarm will occur. The way that Arm Away mode works is that an entry/exit zone must be activated during the exit delay countdown. If it doesn't, the ClareOne will simply revert to Arm Stay mode.

      The idea here is that a user must activate an entry/exit zone when leaving the building. If no entry/exit zone is activated, then the system will assume that the user is still inside the building. In that situation, a user could easily activate an interior sensor and cause a false system alarm.

      The ClareOne panel, complies with SIA CP-01-2019 Security System Standard - Features for False Alarm Reduction Section 4.2.1.1.

      An option shall be provided which allows the security system to Arm in the Stay Arm mode if the Exit Time expires and no exit has been made. The default setting for this option shall be that it is enabled.

      This option, if enabled, is required to be invoked when the system is Armed Away by the user from within the protected area and when areas of the system have "Stay" and "Away" arming states.

      The ClareOne panel incorporates that Auto Arm Stay mode and is enabled by default. It can be disabled by the ClareOne Master User or the Dealer.

      Disabling Auto Arm Stay mode

      By the User

      1. Tap the Settings button on the ClareOne panel
      2. Tap “User Settings”
      3. Input Master PIN
      4. Select “Security & Arming”
      5. Scroll down to “Auto Armed Stay” option and toggle to off.

      By the Dealer

      Via the ClareOne UI

      1. Tap the Settings button on the ClareOne panel
      2. Tap “Installer Settings”
      3. Input Installer PIN
      4. Select “Security & Arming”
      5. Scroll down to “Auto Armed Stay” option and toggle to off

      Via FusionPro

      1. Log in to FusionPro
      2. Edit the Customer Account
      3. Select the “Devices” tab
      4. Click on the ClareOne device
      5. Expand “Device Settings”
      6. Scroll down to “Auto Arm Stay” option and toggle to off, the setting is automatically set

      Last Updated: 05/30/2022