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      (Legacy) ClareVision Video Plus NVRs Quick-Start Guide

      Introduction

      Thank you for choosing Clare Controls. In today’s competitive market place, we can appreciate that you have many choices for your home automation needs.

      This document is intended as a quick-start guide, not a full product guide. For more information, view the full ClareVision Plus Network Video Recorder User Guide (DOC ID 1431).

      Pre-Setup Steps

      Follow the below steps before adding the ClareVision Video Plus NVRs to your project.

      1. Plug all cameras into the PoE ports on the back of the NVR using CAT 5/6 data cable.

      2. Using another data cable, connect the NVR to your home network (router/modem).

      3. Using the supplied power cable, plug the NVR into any standard wall outlet.

      Included

      (contents vary per NVR)

      • NVR
      • Power cord
      • Optical mouse
      • Remote control (if applicable)
      • SATA hard drive (pre-installed)
      • Small Phillips head screws (if applicable)
      • Drill template (if applicable)

      Search Active Device Protocol (SADP) Tool

      Using your computer, browse to the below address and download the SADP tool. Note: The SADP tool is only available on Windows.

      https://www.clarecontrols.com/helpcenter/sadp-tool

      Troubleshooting

      Factory Reset

      To factory default the NVR: login to the NVR, click on Configuration, click on Maintenance, and then select Factory Defaults. This resets the NVR to default factory settings.

      Installation Options

      Select an installation option.

      Installation Option 1: Web Browser

      Note: You must have access to a computer and the SADP Tool or IP scanner.

      To connect and configure the NVR:

      1. Find the NVR's IP address using the SADP tool, IP scanner, or in the ClareVision Plus app under Online Devices.

      2. Using your computer, browse to the NVR's IP address to log in. When prompted, enter the new password and password confirmation.

      3. Setup security.

      a. Answer security questions (share these questions and answers with your client).

      b. (Optional 4-Channel NVR only) You can save a GUID to access your password later using a USB storage device, otherwise, select Save.

      Note: The cameras can take up to 5 minutes to come online. You must refresh your browser to view all activated cameras.

      4. All ClareVision Plus cameras are pre-configured to detect motion.

      Note: To maximize disk space, we recommend recording on motion detection, see the full NVR manual’s Record and Capture Settings for detailed instructions.

      5. (4-Channel NVR only) Enable the ClareVision Plus service.

      a. Access Platform Access.

      Configuration > Network > Advanced Settings > Platform Access

      b. Click Enable.

      c. The dialog box displays, tap Create Verification Code.

      Note: The created verification code is used to activate the NVR in a later step.

      d. Click Save.

      6. (Optional) Set a Static IP for the NVR.

      Note: We strongly recommend using a static IP or DHCP reservation if using your NVR in conjunction with a ClareHome automation or using DDNS.

      Configure the IP address

      a. Browse to Network.

      Configuration > Network

      b. Deselect the DHCP checkbox, and then enter the static IP address.

      c. Click Save.

      Set a DHCP reservation

      a. Refer to the router’s documentation for instructions on setting up a DHCP reservation for the NVR on your network.

      7. Access the Live View tab and verify that all cameras are online by tapping the icon next to each camera name.

      If using Internet Explorer, you must configure compatibility mode to view the cameras.

      a. Open IE settings (Tools icon in top right of window).

      b. Click Compatibility Listing Settings.

      c. Add the NVR’s IP address to the compatibility list, and then click Close.

      Installation Option 2: OSD (On-Screen Display)

      To connect your NVR using the on-screen display:

      Note: For OSD installation you must have access to the NVR, a mouse (provided), a monitor, and a VGA or HDMI cable.

      1. Use VGA/HDMI cable to connect the NVR to the monitor, and then connect the mouse to the USB port on the rear of the NVR.

      2. Once connected, an activation dialog box appears. The default username clareadmin displays. You must create a password.

      3. Enter the desired password, and then tap OK.

      4. (Optional) You can save a GUID to access your password later using a USB storage device, otherwise select No.

      5. (Optional) Decide if you want to copy the password to IP cameras that are connected using the default password.

      6. Create your desired login pattern and confirm.

      7. The wizard displays, click Next.

      8. Verify the date and time format, and then click Next.

      9. (Optional) Set a static IP for the NVR, and then click Next.

      Note: We strongly recommend using a static IP or DHCP reservation if using your NVR in conjunction with a ClareHome automation system or is using DDNS per step 10.

      10. Verify that Cloud P2P is enabled, and then click Next.

      11. (Optional) Enter DDNS information, and then click Next.

      12. Verify that the hard drive status is normal, and then click Next.

      If it is not, click Initialize.

      13. (Optional) Select cameras residing on the network to add to the NVR.

      A list of cameras attached to the home's network displays. The list does not include the cameras connected to the NVR through PoE.

      14. Select the recording type, and then tap OK.

      Note: To maximize disk space, we recommend recording on motion detection, see the full NVR manual’s Record and Capture Settings for detailed instructions.

      15. Proceed to the setup of the ClareVision Plus account to view your NVR using the ClareVision Plus app.

      Creating and using a ClareVision Plus account

      To access the NVR video and recorded footage from anywhere in the world, you must set up a ClareVision Plus account.

      To setup the ClareVision Plus account using an iOS device:

      1. Download and install the ClareVision Plus app.

      ClareVision Plus for Android – Google Play

      ClareVision Plus for iOS - iTunes

      2. Launch the app, and then tap My Devices.

      3. Tap Login.

      4. Enter the homeowner’s credentials.

      – or –

      Tap Register. Follow the registration steps below.

      Note: The ClareVision Plus account used must be that of the homeowner.

      a. Tap Mobile or Email (preferred), and then read and select the checkbox for the Terms of Service.

      b. Select the country, and then tap Finish in the top-right.

       

      email and mobile options

       

      c. Enter your preferred username and password, confirm the password, and then tap Finish.

      Note: the username cannot contain spaces.

      To setup the ClareVision Plus account on an Android device:

      1. Download and install the ClareVision Plus app.

      ClareVision Plus for Android – Google Play

      ClareVision Plus for iOS - iTunes

      2. Launch the app, select your country/region, and then tap the Checkmark icon in the top-right corner.

       

      select country

      3. Tap Login, and then tap Register.

      Follow the registration steps below.

      tap register

       

      Note: The ClareVision Plus account used must be that of the homeowner.

      a. Read the Privacy Policy, and then tap Agree.

      b. The Mobile Phone Number option is selected by default. Enter the mobile device’s number.

      enter mobile number

      – or –

      Tap Register by Email Address at the bottom of the screen, and then enter your email address.

      enter email address

      c. Tap Get Verification Code.

      A verification code is sent to the email/phone.

      d. Check the SMS or email message for the verification code, copy the code, and then return to the ClareVision Plus app.

      e. Enter the verification code into the field, and then tap Next.

      f. Enter your preferred username and password, confirm the password, and then tap Finish.

      4. Tap Login, and then enter your set credentials.

      Note: Android users with a device that supports fingerprint authentication are presented with a fingerprint authentication pop-up. If desired enable the fingerprint usage.

      a. Tap Settings.

      The CVP Account Management settings display.

      account management 1

      b. Tap the Fingerprint Authentication slider to enable the feature.

      enabled fingerprint

      c. Follow the displayed instructions, pressing the desired finger over the fingerprint reader on the mobile device.

      Note: Once finished, Fingerprint Authentication is required to access the app.

      5. To add the NVR to your ClareVision Plus Account, tap the Plus icon.

      6. Scan the label on the bottom of the NVR.

      7. Tap Add.

      4-Channel NVR only

      a. If prompted, enter the verification code create during installation.

      b. Tap Confirm.

      8, 16, 32, 64-Channel NVRs

      a. If prompted enter the verification code on the NVR’s label (located on the bottom of the NVR).

      b. Tap Confirm.

      8. Select the NVR, and then tap Live View.

      The NVR is now accessible from anywhere using the ClareVision Plus app.

      To view recorded video from the ClareVision Plus App:

      1. Tap the Cloud Icon.

      2. Tap the Recorded Footage icon.

      3. Select a date range.

      4. Select the camera(s) to search for recorded footage.

      Recorded video is displayed.

      Warranty Information

      Clare Controls offers a two (2) year limited warranty on original Clare Controls components, from the date of shipment form Clare Controls. To view complete limited warranty details, including limitations and exclusions, see www.clarecontrols.com/warranty.

       

      Full PDF - ClareVision Plus NVRs Quick-Start Guide (DOC ID 1539)