Clare Summer Update - 08/28/2024

About This Update

This update introduces several new features for Partners and end users, including FusionPro enhancements, ClareOne Panel and ClareHome App updates, and new integrations.

Firmware Versions
ClareOne Panel:
Software Version: v2.9.5
ClareHome Version: v9.6.6

ClareHome App:
iOS: v7.9.1
Android: v7.9.3

 


Partner Experience Enhancements


FusionPro Improvements

Trouble Conditions Available At Account Level

Trouble conditions have been added at the Account level, allowing installers to catch and address potential issues before leaving the job. This includes issues such as low sensor signal, central station monitoring not being configured, LTE disconnected, panel offline, and more. 

System Audit Log for Company Admins

We have added a new System Audit Log allowing Company Admins to see when, what, and who has changed settings on a customer’s account. 

Backend Infrastructure Improvements

We have rebuilt our backend database infrastructure, improving performance, reliability, and adding redundancies to help mitigate system issues. 

ClareOne Panel Improvements

Add Z-Wave Devices from the ClareOne Panel
Installers and Homeowners are now able to add Z-Wave devices directly from the ClareOne Panel.  This eliminates the need for the panel to be connected to a local network. This is especially helpful in new deployments where Wi-Fi connectivity is not immediately available. 

 


End User Experience Enhancements


ClareHome App Improvements

Toggleable Pre-set Notifications

Added new canned notifications and the ability to manage them in the ClareHome App. Canned notifications are enabled by default.   
Examples include Garage open/close, low battery, security events, etc. 

 "Low Battery" Alerts for Door Locks

Added a new “Low Battery” alerts that will display for door locks when the battery threshold drops below 20%. 

 

Z-Wave Water Valve Control Tile

A new control tile has been added, allowing users to manually control their Z-Wave water valve from the ClareHome App and ClareOne Panel, as well as include it in automations, scenes, schedules, and custom notifications.

 

Clare Basic Service Plan Changes

The Clare Basic service plan has been updated with the following changes:

  • Users can no longer create notification alerts for security triggers.
  • Users on a Basic service plan are presented with a message indicating the limitations of their plan and that they should contact their installer if they wish to upgrade to access the advanced security features. 

 


Drivers and Integrations


Schlage Encode Plus Smart Wi-Fi Door Locks

Clare now supports pairing Wi-Fi Door Locks from Schlage, allowing them to be manually controlled from the ClareHome App and ClareOne Panel. Wi-Fi Locks may also be included in scenes, schedules, automations, and custom notifications.

Alarm.com Z-Wave Water Shutoff Valve

The Alarm.com Z-Wave Water Shutoff Valve can now be used in the ClareHome App and ClareOne Panel. Water shutoff valves are a great backup solution for unexpected water leakages, and, and can help prevent thousands of dollars in damages. Pairing a Z-Wave water valve acts as another layer in your home defense against unexpected catastrophes. User will be able to manually control their Z-Wave shutoff valves remotely from the ClareHome app and ClareOne Panel, as well as include it in scenes, schedules, automations, and in custom notifications.

ZOOZ Keypad Scene Controllers

ZOOZ Keypad Scene Controllers are now supported in Clare, allowing integrators to program scenes to the keypad for quick initiation of scenes such as turning on a theater room, toggling all lights, outdoor equipment, or even locking up the house and arming security.


Last Updated: 08/28/2024