---
title: Important Notice Regarding HEOS Speakers
description: A recent HEOS update may have broken your HEOS speaker streaming services in the ClareHome App.
---

[Clare Controls - Learn Home Automation and Security ](https://www.clarecontrols.com/learn)

# [Important Notice Regarding HEOS Speakers](https://www.clarecontrols.com/learn/important-notice-heos-speaker-service)

 Written by [Clare Controls](https://www.clarecontrols.com/learn/author/clare-controls) | Apr 19, 2019 8:51:03 PM

A recent HEOS update released by Denon may have duplicated your HEOS speaker icon in the ClareHome App.

**Symptom**  
Non-functioning devices are indicated by a red **( ! )** next to the HEOS speaker icon in the ClareHome App space.

**Temporary Fix**

1. Open the **My Devices** page in the ClareHome App
2. Select the **Music** group from the list
3. Tap the **"+"** icon next to each of the duplicated devices
4. Open the Home page, the music icons which do not display the red **( ! )** are the working devices

**Long Term Fix  
**Denon will be releasing an update to reverse the issue sometime in the next week and the unusable icons will be removed over the next two to three weeks.**  
**

We sincerely apologize for any inconvenience this may have caused.

**Questions?**  
We're here to help!

US: 941.315.2273  
CA: 844.360.4816  
help@clarecontrols.com  
Mon-Fri: 8 am to 8 pm EST

[View full post](https://www.clarecontrols.com/learn/important-notice-heos-speaker-service)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Clare Controls"
  },
  "dateModified" : "2019-04-19T20:51:03.340Z",
  "datePublished" : "2019-04-19T20:51:03Z",
  "headline" : "Important Notice Regarding HEOS Speakers",
  "image" : {
    "@type" : "ImageObject",
    "height" : 458,
    "url" : "https://cdn2.hubspot.net/hubfs/2972898/Blogs/Infostream%20Blog/Blog%20Graphics%202019-HEOS%20bug.jpg",
    "width" : 682
  },
  "mainEntityOfPage" : "https://www.clarecontrols.com/learn/important-notice-heos-speaker-service",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60.0,
      "url" : "https://cdn2.hubspot.net/hubfs/2972898/logos/AMP%20Logo%20Template.png",
      "width" : 375.0
    },
    "name" : "Learn Home Automation and Security"
  }
}
```