Securing ClareHome with a System PIN Tech Bulletin

Issue

Home automation has been under scrutiny for its security. Once a ClareHome system is created and configured by a dealer, we recommend that the homeowner access their ClareHome account and change their system PIN.

Note: We recommend updating your system PIN after each time someone accesses your ClareHome account - for example, technicians, friends, guest.

Solution

Every ClareHome system has a default PIN of 1234. Update the PIN to ensure a secure home automation experience.

Note: Remember this PIN, it cannot be looked up. If a PIN is forgotten the home owner must contact Clare Care to have it reset.

To change a PIN:

1. Launch the ClareHome App, and then tap the Mega Menu icon.

The Mega Menu displays.

PIN 1

2. Tap Reset PIN.

PIN 2

3. Enter the current PIN, and then enter and confirm the new desired PIN.

Note: The current PIN can be obtained from the technicians.

PIN 3

4. Tap Save. Securing ClareHome with a System PIN Tech Bulletin (DOC ID 1045)

Full PDF - Securing ClareHome with a System PIN Tech Bulletin (DOC ID 1045)