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ClareOne
Securing ClareHome with a System PIN Tech Bulletin
Issue
Home automation has been under scrutiny for its security. Once a ClareHome system is created and configured by a dealer, we recommend that the homeowner access their ClareHome account and change their system PIN.
Note: We recommend updating your system PIN after each time someone accesses your ClareHome account - for example, technicians, friends, guest.
Solution
Every ClareHome system has a default PIN of 1234. Update the PIN to ensure a secure home automation experience.
Note: Remember this PIN, it cannot be looked up. If a PIN is forgotten the home owner must contact Clare Care to have it reset.
To change a PIN:
1. Launch the ClareHome App, and then tap the Mega Menu icon.
The Mega Menu displays.
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2. Tap Reset PIN.
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3. Enter the current PIN, and then enter and confirm the new desired PIN.
Note: The current PIN can be obtained from the technicians.
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4. Tap Save. Securing ClareHome with a System PIN Tech Bulletin (DOC ID 1045)
Full PDF - Securing ClareHome with a System PIN Tech Bulletin (DOC ID 1045)