FusionPro July Update: 7/20/2021

FusionPro has received a new update which introduces several quality of life updates to make accessing account details easier and faster for dealers.


FusionPro_v3

Major Updates:

Improved Account Load Times

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Account load times have been significantly reduced to make accessing customer data quicker and easier when viewing a large number of accounts. This includes:

  • Accounts
  • Devices
  • Actions
  • Companies
  • Company Settings
  • Staff Profiles

Account Address Search and Input Improvements:

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You can now search for accounts by the city and country or zip code if no desired search results are returned. This allows dealers to find an address that does not necessarily appear in Google Maps.

ZIP/Postal codes are also not required for addresses located in Trinidad and Tobago, as well as the United Arab Emirates.

General Improvements:

  • Added support for future function that will allow Actions to trigger based on Smart Events from Performance Series ClareVision cameras.
  • IMEI, ICCID, and Gate Codes are added as available columns to the Account View.
  • Multiple list filters can now be applied to a list view.
  • Prevent updates to the controller ID (UUID, MAC, ICCID, IMEI) if LTE or Security Monitoring is activated. You must deactivate these services before the ID can be edited to prevent issues when replacing a controller.
  • Removing an Alarm Reporting Number from the Company Settings now displays a message in place of the phone number when editing the security monitoring settings for an account that used the deleted number.
  • Camera IP addresses are now displayed under the camera names when adding a new camera device.

Resolved Issues and Engineering Notes

Resolved Issues

Issue

Description/Resolution

DDB-2396

Symptom

When configuring a Send a Notification or Operate a Device step under Do This in Actions, the back button would skip back to the summary view.

Status

The back button will now take you back to the previous screen.

DDB-2477

Symptom

A user could save an account view with no columns.

Status

This is no longer possible.

DDB-2456

Symptom

The labels for Building Type, Home Community, Home Builder, and Sq. Ft. were not consistent between the Account View editor, the Account list view, and the address section of the Customer Info tab.

Status

These labels are no consistent.

DDB-2451

Symptom

ZIP code did not always load if you edited the Cellular Account Info before all of the information on the page had loaded.

Status

The ZIP code should always load now.

DDB-2512

Symptom

When creating an Action that included a security sensor device, the sensor name was not included in the summary view.

Status

It is now displayed in the summary view.

DDB-2455

Symptom

There was no separation between the Account View editor and the main page in the background.

Status

An overlay was added that helps separate the edit view from the background and it can be clicked to close the editor.

DDB-2518

Symptom

--

Status

Force all MAC addresses to uppercase when modifying security monitoring. Prevents possible errors from user entering an invalid lowercase MAC address.

DDB-2511

Symptom

If a user frequently visited the summary tab of a project without refreshing the page, performance could degrade over time.

Status

Improve the performance of the Summary tab.

DDB-1862

Symptom

Add account and Save UUID did not always save the UUID when adding a new account. Often the message “Item was not saved” and controller profile was not saved.

Status

This has been corrected.

DDB-2527

Symptom

Unable to save custom security zone names after successfully saving once. If a user edited a security zone name, they were unable to save again until they refreshed the page.

Status

This has been corrected and custom security zone names will now save once the profile edit is saved.

DDB-2524

Symptom

Error code seen when not setting the proper coordinates to a ClareHome system in FusionPro was not worded correctly.

Status

This error has been clarified.

DDB-2556

Symptom

Users needed to refresh the Actions tab after sending the coordinates from the Customer Info tab before they could configure a schedule.

Status

User should be able to configure a schedule after they have sent the coordinates without needing to refresh the page.

DDB-2492

Symptom

--

Status

The behavior of the Send a Notification view when modifying an Action now navigates in a similar way as other options in this area.

 

DDB-2626

Symptom

When editing a ClareOne security sensor the user could see the name, profile type and basic and advanced settings. When changing the profile type and saving, the user could only see the name and profile type until the popup was closed and reopened. 

Status

The user can now see the settings without closing the popover.

DDB-2618

Symptom

Updating an account's building type did not update the value on the Customer Info tab or the Account list view until you refreshed the page.

Status

The value is now updated without a refresh.

DDB-2633

Symptom

The tooltip hint for sensor settings sometimes had an additional box on top of the text, making it difficult to read.

Status

 The additional box has been removed.

DDB-2629

Symptom

Email to the end user was not sent when updating the master PIN on a ClareOne device by a FusionPro user. 

Status

The email is sent now.

DDB-2633

Symptom

If a user navigated to a device with settings (e.g., ClareOne) and changed a setting on the physical device, then navigated away from this view and came back, the original value was displayed.

Status

Now if a user navigates away from the device edit view and comes back, the settings will display with the most recent values.

 

Last Updated: July 19, 2021