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      ClareOne & ClareHome App 2025 Spring Update

      Maintenance Update

      About This Update

      A new software update is available on Monday, April 21, 2025 for the ClareOne panel and ClareHome application a day or two after. This is primarily a maintenance update, but does include one new feature for the application as described below.

      Firmware Versions
      ClareOne Panel:
      Software Version: v2.10.27
      ClareHome Version: v9.6.15-2025-04-15

      ClareHome App:
      iOS: v8.1.3
      Android: v8.1.3

       

      ClareOne Update

      Reference ID Description
      CLO-7870 Corrects an issue where the incorrect user was reported to CS when disarming from ClareOne Emergency Page.

      CLO-8266

       
      		 Corrects an issue where the Z-Wave Siren Test Button, did not activate the Z-Wave sirent for testing.
      CLO-8299 Camera Green Screen > Corrects an issue where a V200 cameras display as a green image when viewing the stream on a ClareOne.
      CLO-8342 Corrects an issue where an update to the ClareOne panel was not reflected in the ClareOne activity log.
      EPI-12584 Corrects an issue where the app would temporarily display Armed Away when a D/W sensor is faulted.

       

      ClareHome App Update

      Added support to lock out ClareHome application when dealer lock out is activated on ClareOne. Provides instructions on app for customers as well as contact information for partner.

      ClareHome App Lockout

      Customer Support Contact information must be completed under company settings in FusionPro.

      Company Settings - Contact Info

      Last Updated: 04/18/2025