ClareHome and Fusion Z-Wave Maintenance Tech Bulletin

Introduction

Z-Wave maintenance is a feature designed to remap your Z-Wave network, ensuring network stability.

Using Z-Wave maintenance: when and why

• Secure Z-Wave devices, door locks, require that they are paired within a few feet (2 to 3) of the controller. Often requiring the device being moved closer to the controller. Run Z-Wave maintenance after the controller and/or device are in their final location.
• Non-Network Wide Inclusive devices require direct controller pairing, meaning they do not interact with other Z-Wave devices or repeaters. Often requiring the device being moved closer to the controller. Run Z-Wave maintenance after the controller and/or device are in their final location.
• Anytime multiple devices (3 or more) are added or removed from a Z-wave network.

Clare Controls Install Assist and ClareHome apps

Install Assist and ClareHome Z-Wave maintenance

The Install Assist and ClareHome apps feature a Z-Wave maintenance button.

Note: This process can take some time (hours). Z-Wave devices are inoperable and cannot be modified during maintenance.

To use the Z-Wave maintenance button in the apps:

1. Access the Clare Controls Install Assist app, and then tap Add Devices.

– or –

Access the ClareHome app’s Mega Menu, and then tap Add/Edit Device.

2. Tap the 3 dots in the upper-right corner, and then tap Z-Wave Maintenance.

3. Read the displayed information, and then tap Enter Maintenance Mode.

4. Once maintenance is initiated Z-Wave devices cannot be used or modified until the maintenance is finished.

Fusion maintenance

Follow the steps below to perform Z-Wave Maintenance from Fusion. Large projects can take several hours. Home owners and integrators should not attempt to user Z-Wave devices during maintenance.

To perform Fusion Z-Wave maintenance:

1. Access the desired project in Fusion.

2. The Devices tab displays by default, scroll to view the Z-Wave controller.

3. Double click the controller, click the Test tab, and expand the Z-Wave Network Controller drop-down.

4. Scroll down to view Mode, and then click Normal.

The Update Property dialog displays.

5. Select Net Maintenance, and then click Execute.

While running net maintenance, the mode displays 40.

Note: The 40 status displays the entire duration of net maintenance.

6. Click the Refresh icon to view the status. The Mode returns to Normal once the maintenance is complete.

Note: This may take several hours.

7. Once complete, exit the tab and click No on the Save Resources pop-up.

8. Wait 10 minutes before attempting to control Z-Wave devices.

Full PDF - ClareHome and Fusion Z-Wave Maintenance Tech Bulletin (DOC ID 1744)