FusionPro News and Updates

01/10/2021: New ClareOne v1.2.10/9.1.5 Update Adds Video Streaming Support and More!

ClareOne has been updated to v1.2.10/9.1.5. This update introduces many new feature updates, including viewing camera streams on the ClareOne Panel, support for the ClareOne Wireless to Wireless Translator, as well as other Z-Wave devices, bug fixes, and optimizations.

You also can view and download these release notes Here

Introduction

This document introduces the ClareOne release v1.2.10/9.1.5 update. This release is being pushed over-the-air (OTA) to all ClareOne panels. Customers will be alerted to the availability of the release through a pop-up window on the panel. The release will not take effect until the customer accepts the release. To determine if a panel has been updated, go to FusionPro and select the account/summary screen. All software versions are noted on that page.

Notes

  • This document is updated with each ClareOne release and contains information on known issues, fixed issues, and new features.
  • The most recent ClareOne release is shown here. Previous release notes are available at the bottom of the page in PDF form. 

This release includes:

  • Video support on the ClareOne Panel.
  • Support for the ClareOne Wireless to Wireless Translator / Repeater.
  • Added support for additional Z-Wave devices.

Added Camera Support

Overview

The ClareOne Panel now supports video streaming. Video doorbells, ClareVision Plus cameras, along with other supported cameras and NVR’s can now be added to smart tiles for live viewing of camera streams. The video experience on the ClareOne Panel now matches the video experience on the ClareHome app. This release also entails some performance enhancements for cameras and NVR’s in the ClareHome app.

Supported models

  • All current Clare Cameras
  • All current Clare NVR’s
  • All current Luma Cameras
  • Control system compatible Luma NVR’s (e.g. 510 series)

Wireless To Wireless Translator / Repeater

Overview

The ClareOne Wireless to Wireless Translator / Repeater (W2WL) is designed to extend the range of your ClareOne sensors or provide translation for sensors from legacy systems. The W2WL allows those legacy sensors to function as ClareOne Sensors. This device has a range of approximately 2000 feet.

Please visit ClareOne Wireless to Wireless Translator / Repeater Install Guide for more information regarding the W2WL.

Supported Devices

The following legacy product lines are supported by the W2WL:

  • DSC
  • Napco
  • Interlogix(GE)
  • Honeywell
  • Qolsys
  • 2GIG

Added Support for new Z-Wave Devices

Overview

Added new drivers for Aeotec, Dome, EcoNet, and HomeSeer Z-Wave devices.

Added Drivers:

  • Aeotec Water Sensor 7 Pro
  • Aeotec Door/Window Sensor 7
  • Aeotec Door/Window Sensor 7 Pro
  • Aeotec Door/Window Recessed Sensor 7
  • Dome Water Valve
  • EcoNet Water Valve
  • HomeSeer Water Vale

New Features and Enhancements

The following features have been added in this release.

Item #

Description

CLO-2675

Changed the sound from “Panel Wall Tamper” to “Panel Tamper”.

CLO-2568
CLO-2567
CLO-2511

Redesigned thermostat popover to improve user experience on the ClareOne panel.

CLO-2691

Updated the ClareOne driver interface to speed message handling between the ClareOne and the Control4 system.

Resolved Issues

The following issues have been resolved in this release:

Item #

Description

CLO-2571

Symptom:

Processing ClareOne panel events (e.g. zone open/close) by the Control4 processor could slow down to a point where the Control4 interaction with ClareOne was unusable.
Status:

ClareOne panel was updated so that, after network reconnection, it does not send erroneous messages to the Control4 panel every second causing the Control4 processor to slow down processing invalid messages.

CLO-2323

Symptom:

When the ClareOne Panel is in screen-cleaning mode, sometimes the easy-access pulldown menu could still be activated.

Status:

Made it so that the easy-access pulldown controls are not accessible during screen cleaning.

CLO-2489

Symptom: 

When wireless zones lose power and/ or go offline they should generate a Zone Loss Supervisory on the ClareOne Panel for each lost zone. This should occur within 4 hours. An error in the RF radio firmware was causing some zones to not generate Zone Loss Supervisory until more than 4 hours had passed.

Status: 

RF radio firmware has been updated such that EVERY zone which is no longer communicating with the ClareOne generates a Zone Loss Supervisory within 4 hours.

CLO-2580

Symptom:

The ethernet MAC Address on the “About” page was confusing to read.

Status:

Corrected display of MAC address.

CLO-2793

Symptom:

1.      The ClareOne panel would frequently and erroneously annunciate network fail messages. This was caused by the ClareOne panel attempting to check valid internet connectivity by checking connection to a single site.

2.      The ClareOne panel could get in a lock-up condition due to frequent and erroneous network failover attempts from one network connection type to another (e.g. WiFi to LTE).

Status:

1.      Network connectivity loss messages will only annunciate if the panel cannot communicate with the internet on any of the available network connection types (ethernet, WiFi, LTE) for 20 minutes, whereas it was previously annunciating the communication error message every time a network failover from one network type to another occurred.

2.      Network connectivity failover from one network connection to another will only occur if the currently used network connection cannot connect to three different DNS sites, rather than the single site used previously. This prevents unnecessary failover attempts from one network connection to another.

IN-58

Symptom:

Genie devices would sometimes become unresponsive until reauthorized either through the ClareHome App or the ClareOne Panel. This could potentially happen 24-48 hours after the controller has been offline.

Status:

Device authorization state is more stable, requiring much less user maintenance.

IN-124

Symptom:

A ClareOne Panel update could potentially cause Genie devices to go offline and not automatically recover.

Status:

The Genie driver has been updated to be more robust, ensuring devices become available immediately after an update.

IN-119

Symptom:

If a user has no thermostats online, a TCC Thermostat could not be added through FusionPro.

Status:

Offline TCC thermostats can now be authorized regardless of their current state, allowing them to become available for use when they come online.

IN-53

Symptom:

Ecobee devices would sometimes become unresponsive until reauthenticated either through the ClareHome App or the ClareOne Panel.

Status:

Device authorization state is more stable, requiring much less user maintenance.

IN-29

Symptom:

Honeywell Lyric thermostat devices would take up to 45 seconds to come online after authorization.

Status:

The Honeywell Lyric driver has been updated show as “online” immediately after authorization.

IN-94

Symptom:

The ClareOne Panel would occasionally crash without warning when operating on the same network as Sonos devices.

Status:

Updated the Sonos driver to prevent the acceptance of rapidly broadcast UPnP messages that could potentially overwhelm the ClareOne Panel.

IN-99

Symptom:

Sonos volume would be sporadically changed by Clare Controllers without user input.

Status:

Updated the Sonos driver to prevent volume adjustments without user input.

IN-104

Symptom:

The user would have to regularly reauthorize Honeywell Lyric devices.

Status:

Updated the Honeywell Lyric driver to use the latest Honeywell protocols to ensure a more consistent “authorized” and “online” state, requiring less maintenance from the user.

EPI-10392

Symptom: 

The Activity Log in Clare apps would sometimes miss events (e.g. zone open/close). This happened because events were not always queued properly during a network outage and then sent entirely when the network connection was restored.

Status:

ClareHome Events are now queued properly during a network outage and sent to the devices’ Activity Log upon network reconnection.

EPI-10393
EPI-10353

Symptom:

The ClareOne panel connection to OvrC was unreliable under some network conditions. The ClareOne panel would show as Offline in OvrC when it should have shown as Online.
Status:

The ClareOne panel restarts the OvrC connection in the event of network loss/restoral and when network failover occurs from one network connection type to another (e.g. WiFi to LTE) allowing the ClareOne panel to reconnect with OvrC and show as Online. Further, the ClareOne panel provides all necessary information (DNS) to OvrC during the connection whereas this information was not always provided properly prior to this fix.

For additional details on this release, including resoled bugs and issues, please view the complete release notes here:
View Release Notes

Topics: clarevision plus update clareone fusionpro