Sarasota, FL, June 14, 2016 – Clare Controls wants to give customers the best possible experience – from the sale and installation of its technology and beyond. Clare has created a direct-to-customer support hotline dedicated to consumers for Tier 1 support-related questions. ClareCare provides systems guidance and answer’s consumers’ questions regarding their system, the App, and basic troubleshooting.
“Clare prides itself on delivering a consistent user experience to every homeowner. We empower customers to make adjustments to their systems on their own,” said Brett Price, CEO, Clare Controls. “By adding the
direct-to-customer support hotline, we can support, guide, and address their questions or concerns, while educating them about their system on a more personal level. This will subsequently make them feel comfortable to do even more with their system.”
“How to” support
ClareCare provides “how to” support for creating a ClareHome Premium account, connecting to the Clare system from the App, creating Scenes, Schedules, Notifications, as well as assistance adding supported auto-discover devices to the ClareHome System.
ClareHome App operation and basic troubleshooting
ClareCare also provides support for basic App operation and troubleshooting for multi room audio, entertainment, security UI, thermostat UI, virtual keypads, lighting controls, including ClareVue lighting controls, CCTV cameras, the ClareVision App*, and Clare Anywhere.
ClareCare is a separate service in addition to Clare’s award-winning technical support for authorized dealers. ClareCare provides a safe place for end users to ask questions and learn how to maximize their use of the Clare smart home system.
How do I sign up?
The ClareCare service is included at no cost and no registration is necessary for the consumer. Clare authorized installers can speak with their Clare representative for more information.
ClareCare Contact Information
Direct Line: 941-315-2273 CARE
Support available: Monday – Friday – 8 a.m. to 9 p.m. EST; Saturday, Sunday and holidays – 8 a.m. to 8 p.m. EST
To learn more about Clare Controls, visit www.clarecontrols.com.
About Clare Controls
Clare Controls is the provider of the ClareHome Builder Program, a solution that combines product and process to give homebuilders a simple response to the mainstream market’s growing demand for home automation. The Builder Program delivers affordable full-featured home automation in a simple to sell, simple to install, and simple to use business model. To get all the latest news, information, and product updates, visit www.clarecontrols.com. Like us on Facebook, follow us on Twitter, and connect with us on LinkedIn.